Privacy Policy

Jabal Life Realty Company ("Jabal", "we", "us", or "our") respects your privacy and is committed to protecting the personal data of our clients, visitors, prospective clients, business partners, and other individuals who interact with us.

Jabal Life Realty Company is a company established in the Kingdom of Saudi Arabia and provides real-estate and related services to individuals, businesses, investors, property owners, and other stakeholders in Saudi Arabia and internationally.

This Privacy Policy explains how we collect, use, process, store, disclose, protect, and retain personal data when you visit our website, submit an enquiry, make a booking, communicate with us, use our services, or otherwise interact with Jabal.

This Privacy Policy is intended to comply with the Saudi Personal Data Protection Law ("PDPL"), its Implementing Regulations, and applicable regulations and guidance issued by the Saudi Data & AI Authority ("SDAIA"). Where mandatory privacy or data-protection laws of another jurisdiction apply to our processing of your personal data, we will also seek to comply with those requirements to the extent applicable.

1. Data Controller

Jabal Life Realty Company is the controller of the personal data described in this Privacy Policy.Company: Jabal Life Realty Company Country: Kingdom of Saudi Arabia Website: https://jabal.com.sa Email: info@jabal.com.saFor questions concerning this Privacy Policy, your personal data, or the exercise of your privacy rights, you may contact us at info@jabal.com.sa.

2. Personal Data We Collect

The personal data we collect depends on how you interact with Jabal and the services or information you request.When you contact us, submit a contact form, request information, make a booking, or communicate with us, we may collect information such as your name, email address, mobile or telephone number, company or organization, job title, country or city, property requirements, investment interests, booking details, appointment information, enquiry details, and the contents of communications or other information that you voluntarily provide.Where you use our website's booking functionality, we may collect information necessary to arrange and manage your booking. This may include your name and contact information, requested date and time, appointment details, property or project information, booking notes, and communications relating to the booking.When you visit or use our website, certain technical information may also be collected automatically. This may include your IP address, browser type and version, device type, operating system, language and regional settings, date and time of access, pages viewed, referring website, website interactions, and information relating to the security and performance of our website.We seek to limit the personal data we collect to information that is reasonably necessary for the purposes described in this Privacy Policy.

3. How We Collect Personal Data

We may collect personal data directly from you when you submit information through our website, contact us by email or telephone, make a booking, request information, communicate with our representatives, attend a meeting, or otherwise interact with Jabal.We may also collect certain information automatically when you use our website through cookies, analytics technologies, and similar technologies. In addition, information may be collected through our CRM, email, booking, and other business systems.Where permitted by applicable law, we may also receive personal data from third parties or publicly available sources where such information is relevant to our business activities and there is a lawful basis for obtaining and processing it.

4. Cookies and Website Analytics

Our website uses cookies and similar technologies to support website functionality, security, performance, and analytics.Cookies are small files or similar technologies that may be stored on your device when you visit our website. Depending on their purpose, cookies may enable essential website functions, remember preferences, help us understand how visitors use the website, measure website performance, and improve the user experience.Jabal uses Google Analytics to understand how visitors interact with our website and to help us improve its performance, content, and functionality. Google Analytics may collect information relating to your device, browser, website activity, pages viewed, and other technical or usage information.Where required by applicable law, we will obtain the appropriate consent before using non-essential cookies or similar technologies. You may also be able to manage or restrict cookies through your browser settings.

5. Purposes of Processing Personal Data

Jabal processes personal data for legitimate, specific, and necessary purposes related to our business and the services we provide.We may use personal data to respond to enquiries, provide information about our services and real-estate opportunities, communicate with prospective and existing clients, and manage our relationship with you.Where you make a booking or appointment, we use the relevant personal data to schedule and administer the booking, communicate with you about the appointment, respond to changes or cancellations, and provide the requested service.We may also process personal data to provide and manage our real-estate services, understand client requirements, support property-related enquiries, facilitate business transactions, coordinate with relevant parties, and perform contractual or pre-contractual obligations.Personal data may also be processed for the operation, maintenance, security, and improvement of our website and information systems. This includes analyzing website performance and usage, identifying technical issues, preventing unauthorized access, and maintaining the security and integrity of our services.In addition, we may process personal data where necessary to comply with applicable laws and regulations, respond to lawful requests from governmental or regulatory authorities, maintain appropriate business records, establish or defend legal claims, prevent fraud or misuse, and protect our rights and legitimate business interests.

6. Legal Basis for Processing

Jabal processes personal data only where there is a lawful basis to do so under applicable law.Depending on the circumstances, processing may be based on your consent, the necessity of processing to take steps at your request before entering into an agreement, the performance of a contract, compliance with a legal obligation, protection of vital interests where applicable, or another lawful basis permitted under the PDPL and its Implementing Regulations.Where processing is based on consent, you may withdraw your consent where permitted by applicable law. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal.

7. Use of CRM, Email and Mobile Communications

Jabal uses customer relationship management systems, email services, and mobile or telephone communications to manage enquiries, clients, bookings, appointments, and business relationships.Information provided through these channels may be recorded and stored within our business systems and may be accessible to authorized Jabal personnel and relevant service providers where necessary for legitimate business purposes.We seek to ensure that access to personal data is limited to individuals and service providers who require such access to perform their respective functions.

8. Sharing of Personal Data

Jabal does not sell your personal data as part of its business activities.We may share personal data with third-party service providers where necessary to operate our business and provide our services. These providers may support functions such as website hosting, information technology, cloud services, CRM systems, email communications, mobile communications, website analytics, booking and scheduling, cybersecurity, and technical support.We may also disclose relevant personal data to professional advisers, including lawyers, accountants, auditors, consultants, financial advisers, and other professional service providers where such disclosure is reasonably necessary for our business or legal obligations.Where necessary to provide a requested service or facilitate a real-estate or business transaction, we may also share relevant information with property owners, developers, investors, clients, brokers, agents, consultants, contractors, project partners, or other parties involved in the relevant activity.Personal data may also be disclosed where required or permitted by applicable law, regulation, court order, governmental request, or regulatory requirement.In all cases, Jabal seeks to limit disclosures to personal data that is relevant and reasonably necessary for the applicable purpose.

9. International Data Transfers

Jabal serves clients and business partners both within and outside the Kingdom of Saudi Arabia. We also use third-party technology and service providers that may operate in jurisdictions outside the Kingdom.As a result, depending on the services and providers involved, personal data may be accessed, processed, stored, or transferred outside Saudi Arabia.Where personal data is transferred or disclosed outside the Kingdom, Jabal will comply with the applicable requirements of the PDPL, its Implementing Regulations, and the regulations governing the transfer of personal data outside the Kingdom.We will take appropriate measures to ensure that international transfers are carried out lawfully and that an appropriate level of protection is maintained. Where required, appropriate safeguards may include contractual protections, approved transfer mechanisms, assessments, or other safeguards permitted under Saudi law.

10. Website Hosting and Storage

Jabal's website and related databases are hosted using Hostinger infrastructure.Personal data may therefore be processed through hosting infrastructure and systems operated by Hostinger and its relevant service providers.The geographic location of hosting infrastructure may depend on the services and configuration selected by Jabal and the hosting provider. Accordingly, Jabal does not represent that all personal data is stored exclusively within the Kingdom of Saudi Arabia.Where hosting or other service arrangements involve processing or transferring personal data outside the Kingdom, Jabal will apply the requirements applicable to such transfers under Saudi law.

11. Data Retention

Jabal generally retains personal data for a period of two (2) years, unless a longer retention period is required or permitted by applicable law.The applicable retention period may be calculated from the date of the relevant enquiry, booking, communication, transaction, or other business activity.In certain circumstances, we may retain personal data for longer than two years where necessary to comply with a legal or regulatory obligation, establish or defend legal claims, resolve disputes, complete or document a transaction, satisfy accounting or audit requirements, or comply with another lawful retention requirement.When personal data is no longer required, Jabal will take reasonable measures to securely delete, destroy, anonymize, or otherwise dispose of the information in accordance with applicable law and our internal procedures.

12. Security of Personal Data

Jabal takes reasonable technical, organizational, and administrative measures designed to protect personal data against unauthorized access, unauthorized disclosure, loss, misuse, alteration, destruction, and other unauthorized or unlawful processing.We seek to maintain appropriate security measures across our website, hosting environment, CRM systems, email systems, business systems, and other technologies used to process personal data. Access to personal data is restricted to authorized persons and service providers who require such access for legitimate business purposes.Although we take reasonable measures to protect personal data, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of personal data transmitted to or stored by us.

13. Personal Data Breaches

If Jabal becomes aware of a personal data breach, we will assess, manage, and respond to the incident in accordance with the PDPL, its Implementing Regulations, and applicable regulatory requirements.Where notification to the competent authority or affected individuals is required, Jabal will make the required notification within the applicable timeframe and in the manner prescribed by law.

14. Your Privacy Rights

Subject to applicable law and any applicable restrictions or exceptions, you may have rights concerning your personal data.These rights may include the right to be informed about the collection and processing of your personal data, access your personal data, request correction or updating of inaccurate or incomplete information, request deletion or destruction of personal data where permitted by law, request cessation or restriction of processing in circumstances permitted by law, withdraw consent where processing is based on consent, and exercise other rights provided under the PDPL and its Implementing Regulations.The availability and scope of these rights may depend on the circumstances and the applicable legal requirements.

15. Exercising Your Privacy Rights

If you wish to exercise a privacy right, request access to your personal data, request correction or deletion, or make another privacy-related request, you may contact Jabal at:Email: info@jabal.com.saWe may request reasonable information to verify your identity before processing certain requests. This is intended to protect personal data from unauthorized disclosure.Jabal will review and respond to requests in accordance with applicable Saudi law and within the applicable statutory timeframe.Where we are unable to comply with a request because of a legal requirement, exception, or other applicable restriction, we will provide an explanation where required by law.

16. Privacy Complaints

If you have a concern or complaint regarding the way Jabal collects, uses, stores, or otherwise processes your personal data, we encourage you to contact us first at info@jabal.com.sa.We will review and address privacy complaints in accordance with applicable law and our internal procedures.Where applicable, you may also have the right to submit a complaint to the competent regulatory authority in the Kingdom of Saudi Arabia.

17. Children's Privacy

Our website and services are primarily intended for adults and business users.Jabal does not knowingly seek to collect personal data from children except where permitted or required by applicable law and with appropriate safeguards.If we become aware that personal data relating to a child has been collected in circumstances where such collection is not permitted, we will take reasonable steps to address the situation in accordance with applicable law.

18. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, social-media platforms, or other services that are not operated or controlled by Jabal.This Privacy Policy applies only to Jabal's processing of personal data. It does not govern the privacy practices of third-party websites or services.We encourage you to review the privacy policies and terms of any third-party website or service before providing your personal data to them.Jabal is not responsible for the privacy practices, security, or content of third-party websites or services that we do not control.

19. Direct Marketing

Jabal does not currently use personal data for direct marketing communications.If our marketing practices change in the future, we will update our privacy practices and provide any notices or obtain any consent required under applicable law before undertaking direct marketing activities.

20. Automated Decision-Making

Jabal does not currently make decisions that produce legal or similarly significant effects concerning individuals solely through automated processing of personal data.If our processing activities change to include automated decision-making or profiling that is subject to additional legal requirements, we will implement the safeguards and provide the information required by applicable law.

21. Sensitive Personal Data

Jabal seeks to avoid collecting sensitive personal data unless there is a legitimate and lawful reason to do so.You should not provide sensitive personal data through our website's contact forms, booking systems, or other communication channels unless such information is specifically requested by Jabal or is necessary for a legitimate purpose.Where sensitive personal data is processed, Jabal will apply the additional safeguards required under applicable law.

22. Accuracy of Personal Data

We seek to maintain personal data that is accurate, complete, and up to date to the extent reasonably necessary for the purposes for which it is processed.If your personal information changes or you believe that information we hold about you is inaccurate or incomplete, you may contact us at info@jabal.com.sa and request that the information be corrected or updated, subject to applicable law.

23. Changes to This Privacy Policy

Jabal may update this Privacy Policy from time to time to reflect changes in our services, website, technology, service providers, data-processing activities, applicable laws, regulations, or privacy practices.When we update this Privacy Policy, we will publish the revised version on our website and update the Last Updated date shown at the beginning of the policy.Where required by applicable law, we may provide additional notice or obtain consent in connection with material changes.

24. International Visitors and Clients

Jabal welcomes clients, investors, business partners, and visitors from outside the Kingdom of Saudi Arabia.If you access our website or interact with Jabal from another country, privacy and data-protection laws applicable in your jurisdiction may provide additional rights or protections.Where a mandatory privacy law applies to our processing of your personal data, Jabal will seek to comply with the applicable requirements in addition to its obligations under Saudi law.Nothing in this Privacy Policy is intended to exclude or restrict mandatory rights that cannot lawfully be excluded or restricted under the laws applicable to you.

25. Governing Law

This Privacy Policy is governed by and interpreted in accordance with the applicable laws and regulations of the Kingdom of Saudi Arabia, including the Personal Data Protection Law and its Implementing Regulations.Nothing in this Privacy Policy is intended to restrict mandatory privacy rights that may apply to individuals under the laws of another jurisdiction where those laws are applicable.

26. Contact Us

If you have any questions about this Privacy Policy, our privacy practices, the personal data we hold about you, or your privacy rights, please contact us:Jabal Life Realty Company Kingdom of Saudi ArabiaEmail: info@jabal.com.sa Website: https://jabal.com.saPrivacy Contact: info@jabal.com.sa

Last Updated: 14 August 2026